Currently Available In:

Antigua and Barbuda

FREQUENTLY ASKED QUESTIONS

Last Updated on August 10, 2012

Q: I am participating in the ARC race this year and want to register my vessel and crew on eSeaClear. I don’t see St. Lucia on the country list where I can use eSeaClear, only Antigua and Barbuda?

A: We are hoping to work with all three border agencies in St. Lucia in the near future so that they may be eSeaClear compliant in time for the ARC this year. Visit back here for updates, or drop us a note using the eSeaClear Feedback button if you’d like to be notified by email the moment we have more news.

Q: Why do I have to enter my basic information in again? Can't it be transferred from the old system?

A: Prior to June 30, 2012, your information was received by eSeaClear under the original End User License Agreement with CCLEC. In order to include Immigration and Port Authority departments, we created a new User Agreement that will allow your information to be used by all three border agencies. As CCLEC is no longer involved with the eSeaClear process, we need you to enter your information again to ensure your acknowledgment of the new user terms.

Q: eSeaClear seemed to work in several other countries too. Why did you cut them off?

A: Up to June 30, 2012, only CCLEC had a license to use eSeaClear for its Customs members. Now that we are including Immigration and Port Authority in the process, a new national license is required by each participating country to cover all three border authorities. Until a national license is in place, other countries will not be able to take advantage of eSeaClear.

Q: How long is it going to take before more countries can use eSeaClear again?

A: This will depend on a number of factors, mostly beyond the control of eSeaClear. Training of all frontline officers in a country can be done over a short time period. Upgrades to technical infrastructure may need to be done too. National coordination takes time, but in the case of Antigua and Barbuda, the enthusiastic support of the Ministry of Tourism expedited the whole process.

Q: eSeaClear appears to be free for skippers to use... so who pays the bills?

A: eSeaClear is indeed a free service for skippers to use. In the case of Antigua and Barbuda, the Ministry of Tourism paid for the national license to use eSeaClear in an effort to better support the yachting industry and encourage more yachting visitors to the country.

Q: As a yacht skipper who has enjoyed using eSeaClear in the past, is there anything I can do to get other countries to support the system?

A: Absolutely! You can email or tweet the Ministries of Tourism in the countries of interest to you, to show your support for eSeaClear and encourage them to 'get onboard' with us.